Good questions.
Straight answers.

Twin Horn is a merchant-facing sales, setup, and support partner. An approved provider and its banking partners underwrite accounts and handle processing and settlement. We will explain the actual provider arrangement during onboarding.

We do not offer a credit card workaround for cannabis sales. We can explore provider-approved bank payment options for eligible state-licensed businesses, subject to the provider's rules and applicable law.

No. ACH and other bank payments may be returned or disputed under applicable rules. We review the provider's authentication, timing, reserve, and return terms with the merchant.

We check whether the selected payment provider offers a supported connection to the exact POS and version you use. When it does not, we can discuss a separate approved checkout or a POS change.

Potentially. The device must be merchant-owned or otherwise authorized for reassignment, compatible with the new processor and app, and provisioned through an approved terminal management account.

Receipt options vary with the POS and provider. Printed, email, and text delivery may be available. Digital messages require appropriate customer consent and configuration.

There is no universal price. The provider's written quote may include transaction fees, monthly costs, hardware or integration fees, reserves, and other terms. We compare the full offer with you before setup.

Timing depends on documentation, industry review, integration, and provider approval. We will give a realistic schedule after checking the details of your account.

Private accounts and shared support notes are available. Live transaction data requires a separate approved integration with the provider and is not represented as connected until it is operational.