INDUSTRY / TWIN HORN

Wellness and supplement merchants

The exact formulations, claims, channels, and subscription terms determine which acquirers may review the account.

Wellness and supplement catalogs vary widely. We avoid blanket promises and gather product details and marketing materials before approaching a provider.

Present the real catalog

Prepare ingredients, labels, sales pages, claims, fulfillment, and operating locations as requested. Product changes may alter eligibility.

Check how customers buy

One-time online orders, in-store sales, and autoship programs are different workflows. Verify the provider’s approval and gateway support for each.

Compare the full agreement

Review pricing, reserves, refunds, recurring disclosures, and disputes in writing. Confirm staff can explain a charge and process a cancellation.

QUESTIONS THAT MATTER

Good answers make
better decisions.

Are all supplement products approved?

No. The exact products, claims, and acquirer policy control eligibility.

Can we add autoship later?

Only after the provider approves and configures recurring payments for the account.